General provisions.
This agreement (hereinafter - the Agreement)
describes the rules and conditions under which the dorbin multi-exchange
services are provided, and is a formal written public offer addressed
to individuals (hereinafter - the User) to conclude the Agreement for
the dorbin services under the conditions set forth below. Before using
dorbin services, the User must fully read the terms and conditions of
the dorbin Services Agreement. The dorbin services can only be used if
the User accepts all the terms and conditions of the Agreement. The
current version of the Agreement is publicly available on dorbin's
website (www.dorbin.pro).
2. Terms and definitions used in the Agreement
dorbin Service is a trademark and a commercial name of a system providing online e-currency exchange services.
Service Website - www.dorbin.pro.
User
- any physical person who wishes to use dorbin services and has
accepted the Agreement in accordance with its terms and conditions.
Payment
system - a software product created by a third party, which is a
mechanism for accounting monetary and/or other obligations, paying for
goods and services on the Internet and organizing mutual settlements
between its users.
E-currency - a digitally expressed monetary and/or other obligation between the developer of this currency and its user.
Payment/transaction is a transfer of electronic and/or other currency from the payer to the recipient.
The
client of payment system - the person who has concluded the contract
with corresponding payment system on acquisition for it the property
rights of the claim measured in the conventional units accepted in
corresponding payment system.
Application - the expression of the
User's intention to use one of the services offered by the Service
dorbin by filling the electronic form through the Service website, under
the conditions described in the Agreement and specified in the
parameters of this Application.
Source currency - electronic currency that the User wishes to sell or exchange.
Source
Account - the number of the Wallet or any other indication of the
User's account in the Payment System from which the Source Currency was
sent.
Received Currency - the electronic currency that the User receives as a result of the sale or exchange of the Source Currency.
Resulting
Account - the number of the Wallet or any other designation of the
User's account in the Payment System, to which the Resulting Currency
will be sent.
Currency Reserve - the amount of a certain Electronic
Currency available in the dorbin Service at the time of creating the
Order.
Currency Exchange - exchange of the Electronic Currency of one
payment system for the Electronic Currency of the other payment system.
Exchange rate - the ratio of the value of two electronic currencies when exchanging them.
Hacker
- a qualified computer intruder, a malefactor specializing in finding
and using unauthorized access to computer networks or other computerized
equipment in order to illegally obtain information, profit and damage.
3. Subject of the Agreement
3.1 The subject of this Agreement is providing the User dorbin service for the exchange of electronic currencies.
4. Order of the Service provision
4.1 The dorbin services are ordered by the User by sending an Order through the Service Site.
4.2
The User can control the transaction or receive the information about
the course of it using the corresponding user interface on the Service
website.
4.3 The dorbin Service executes Orders on an irrevocable
basis according to the terms and conditions of the corresponding payment
systems.
4.5 The dorbin service is not a party of the agreement
between the Payment system and the Client of the payment system and is
in no way responsible for the actions of the Payment system and its
Client. The rights and obligations of the Payment system and its
Customer are regulated by the terms of service of the respective Payment
systems.
4.6 The dorbin service does not require a confirmation that
the sender and the recipient of the funds involved in the Transaction
are the same person; the dorbin service is not a party in the
relationship between the sender and the recipient of funds or electronic
currency.
4.7 The dorbin service does not verify the legitimacy and
legality of the User's ownership of electronic currencies and/or funds
involved in a specific Transaction.
4.8 By using the dorbin Service,
the User confirms that they legally own and control the funds and
electronic currency involved in the corresponding Payment.
4.9 The User agrees to calculate and pay all taxes by himself/herself in accordance with tax laws at the User's location.
4.10.
Taking care of the quality of the services provided to Users, dorbin
Service undertakes to perform all actions under this Agreement as soon
as possible.
5. The price of the services
5.1 The prices for the services are set by the Service administration and are published at the Service website.
5.2
The Service reserves the right to change the exchange rates and fees
unilaterally at any time without notice to the User by posting the
information about the changes at the Service website.
5.3 The
Exchange rate, the amount of the commission charged by the corresponding
Payment System for the transaction, the amount of commission for the
dorbin Service as well as the total amount of transferred funds and
Electronic Currency are stated in the User's Request which is created at
the Service website.
5.4 The dorbin Service charges the value of its
commission at the time of the relevant Transaction. The Service's fee
is deducted from the amount of the Resulting Currency.
6. Exchange of Electronic Currency
6.1
By submitting an Application, the User authorizes and dorbin Service
undertakes to exchange one Payment System e-currency (Reference
Currency) for another Payment System e-currency (Resulting Currency)
chosen by the User on behalf and at their expense.
6.2 The User
undertakes to transfer the Source Currency in the amount specified in
the Application, and after receiving the particular Electronic Currency
the Service undertakes to transfer the Resulting Currency to the User,
calculated in accordance with the Service's tariffs.
6.3 The cost of
the Service dorbin is specified in the Application and confirmed by the
User by clicking "Next" on one of the pages of the user interface when
filling out the Application.
6.4 The dorbin Service's obligation to
transfer the Electronic Currency to the User is considered fulfilled
when the Electronic Currency is debited from the dorbin Service's
account in the corresponding Payment System, which is recorded in the
transaction history of the corresponding Payment System.
6.5 The
dorbin Service has the right to cancel a User's Order if the funds in
the amount of the Initial Currency have not been credited to the
Service's account within 20 minutes.
6.6 The dorbin Service has the
right to suspend a transaction and withhold funds from the User to
prevent fraudulent or other actions that can cause financial or
reputational losses for the Service or the User.
6.7 The dorbin
Service has the right to set financial and quantitative limits for
Transactions. Information about the limits is available on the Service
website.
7. Execution of the Agreement
7.1 This Agreement
is considered to be concluded under the terms of the public offer
accepted by the User when filling out the Application.
7.2 The public offer is the information about the parameters and conditions of the Order, displayed by the Service dorbin.
7.3
Acceptance of the public offer is when the User performs actions to
fill out the Application, confirming their intention to use the services
dorbin under the conditions described in this Agreement and specified
in the Application.
7.4 The date and time of acceptance, as well as
the parameters of the conditions of the Application are fixed by dorbin
Service automatically at the moment of filling out the Application.
7.5
The Agreement comes into force after the completion of the Application.
The User has the right to refuse to perform a transaction on the
Application prior to paying for the Transaction.
8. Obligations of the Parties
8.1
The dorbin service is responsible to the User in the amount not
exceeding the amount of funds or Electronic Currency entrusted by the
User.
8.2 The dorbin service is not responsible for any malfunction,
errors or failures in the operation of the software and/or hardware
which make the dorbin service work, and for any losses of the User
resulting therefrom.
8.3 The dorbin service only provides exchange
services, buying and selling Electronic currencies. dorbin does not in
any way accept payments to any third parties and prohibits exchange to
wallets/accounts not owned by the User. dorbin does not enter into any
partnerships, does not enter into any agreements with recipients of
payments for their goods or services, and is strongly against such
relationships. dorbin cannot be used as an intermediate service for
mutual settlements between a buyer and a seller (a customer and a
contractor, etc.).
8.4 The dorbin service is not responsible for losses of the User caused by illegal actions of third parties.
8.5
The User is solely responsible for the accuracy of the information
provided when filling out their Order. If the User fails to provide any
information or provides it incorrectly, the dorbin Service is not
responsible for any loss incurred by the User as a result of such a
mistake.
8.6 Information about the transaction is stored in the
database of the Service and is the main source, which is used by the
Parties of the Agreement in disputable situations.
8.7 The Parties
shall be released from liability for full or partial failure to perform
their obligations under the Agreement if it is a result of force majeure
arising after the Agreement has entered into force, as a result of
extraordinary events that could not be foreseen and prevented by
reasonable measures.
8.8 In other cases of non-performance or
improper performance of their obligations under the Agreement, the
Parties shall be liable in accordance with the laws of the Russian
Federation, subject to the terms and conditions of the Agreement.
9. Miscellaneous
9.1
The dorbin Service has the right to make changes to the Agreement
unilaterally by publishing them on the System Website. Changes come into
force from the moment of publication, unless another effective date is
additionally specified when the changes are published.
9.2 The dorbin Service has the right to refuse a User's registration without giving any reasons.
9.3
In case of any suspicious transactions during the registration of an
Application by the User, dorbin Service has the right to suspend such
transactions until the reasons for them are clarified to prevent any
damages caused by hacker attacks.
9.4 The dorbin Service has the
right to refuse to exchange, buy and sell e-currencies if the source
currency has been transferred to the Service's account without
registering an Application using the user interfaces on the Service's
website. The e-currencies credited to the Service's accounts without
registering an Application via the user interfaces on the Service
website can be returned to the User at their request minus the Payment
system commission, if any.
9.5 The dorbin Service has the right to
send the information on the status of the exchange process to the User's
specified email address as it is an integral part of the successful
completion of the exchange.
9.6 All disputes and disagreements, which
have arisen or may arise from this Agreement, are resolved by
negotiations on the basis of a written application of the User. Upon
receipt of a complaint from the User, dorbin Service is obligated to
satisfy the claim or send a reasoned refusal to the User within 15
(fifteen) days. The response must be accompanied by all necessary
documents. If the dispute is not resolved by complaint within sixty (60)
days, either party may apply to the court at the User's location for a
ruling.
The User confirms that he is familiar with all the provisions of this Agreement and unconditionally accepts them.
The date of publication of the most recent amendments to the Agreement is June 14, 2022.